DO YOU LOVE YOUR CUSTOMERS?
We Do. You might even say we’re obsessed about them. That’s why we created this interactive, Online University style, training program. You’ll learn how to LOVE your customers, efficiently manage call flow, mentor your peers and explore opportunities for growth.
OUR CURRICULUM IS DIVIDED INTO 4 PROGRESSIVE CATEGORIES
Our focus is on the customer experience. Humility, Respect & Purpose will change lives; one conversation at a time.
Working for ABOVE THE CALL will be unlike any job you’ve ever had. It is a genuinely unique, work-from-home experience with lots of potential for career advancement limited only by your level of effort, loyalty and dedication. If you want to be challenged, encouraged, utilized, appreciated and rewarded – Above The Call may be the right choice for you.
We know how difficult it is to constantly train new staff and update existing personnel on procedural changes. We created Above University as a way to partner with you by translating your expectations into interactive, self-study curriculum, delivered it in a way anyone can most effectively absorb and retain the information. We have spent a lot of time researching different learning styles, training techniques and retention tips and we believe there isn’t another fully virtual corporate training program like ours, anywhere.